Support / FAQ

📦 1. Shipping & Delivery

How long does shipping take?
All orders are shipped from our UK warehouse. Standard shipping takes 3–5 working days. You’ll receive a tracking number once dispatched.

Do you ship internationally?
Not yet — but we’re working on it. Currently we only ship within the UK.

🔁 2. Returns & Guarantee

What if I change my mind or something goes wrong?
You’re covered by our 30-day replacement guarantee. If your product isn’t working as expected, we’ll replace it quickly and free of charge.

Do you offer refunds?
We handle all concerns on a case-by-case basis. If your unit is defective or damaged, we’ll either replace it or offer a refund depending on the situation.

🔧 3. Product Condition

What does “Refurbished to Perfection” mean?
Every tool goes through full cleaning, inspection, and professional refurbishment. Your Dyson Airstrait will arrive in like-new condition, fully functional, with no visible wear — and even includes the original box and QR code.

📦 4. What Comes in the Box?

You’ll receive:

• Dyson Airstrait (your chosen colour)

• Original Dyson packaging

• All original attachments

• Instruction manual (QR code linked)

We make sure the unboxing experience feels premium — just like a brand-new product.

📩 5. Need Help?

If you need assistance, email us at revamptools@outlook.com.
We typically reply within 1 business day.